Hotel Services

Hotel Services

Since 2002 Family Care Options has been the premier company to the guests of the "5 Star" hotels providing exceptional care and service throughout the United States. We are a fully licensed and insured caregiver company and a member of the New York City Hotel Concierge Association. Our staff is fully vetted , CPR & First Aid trained and highly experienced in their field of care.

We offer complete care services meeting and exceeding the needs of the traveling family 24 hours a day, providing only qualified nannies, hotel sitters, travel sitters, dog walkers, dog sitters and private travel caregivers to assist children and pets when traveling or accompany them to their destination.

Some of Our Trusted Hotels

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SERVICES WE OFFER

Explore reliable babysitting and childcare services tailored to meet the unique needs of your family or business in NYC. From nanny placement to corporate childcare, we provide seamless and professional care for every occasion.

Our Promise To You

Personalize Service Your Way

Unlock a world of personalized care possibilities. At Family Care Options, we unveil a vibrant tapestry of professional caregivers, woven to precisely fit your family's unique needs and aspirations. Experience seamless support, crafted with compassion and expertise, to create a harmonious care journey for your loved one.

100% Happiness Guarantee

Happiness Delivered: We strive to exceed your expectations with every interaction. But if there's ever room for improvement, our 100% Happiness Guarantee ensures we'll keep working until you're completely satisfied.

Trusted Quality Service

Elevating the Standard of Care: Every member of our care specialist team is trained to the highest standards, ensuring you receive personalized service worthy of your trust.

Child Sitters

Travel with peace of mind knowing your children are in the care of experienced, professional caregivers. We provide exceptional child care services for families staying at luxury hotels across the U.S. and internationally. Whether you need child care while attending an event, exploring the city, or during your travels, our dedicated caregivers ensure a safe, engaging, and nurturing environment for your little ones. Contact us to learn more about our trusted hotel child care services.

Pet Sitters/Walkers

Enjoy peace of mind knowing your pet is in the hands of experienced, fully vetted caregivers. We provide personalized, one-on-one care for your pet while you travel, ensuring they receive the attention, comfort, and companionship they deserve. Our tailored services include walking, feeding, grooming, playtime, and dedicated care to keep your pet happy and secure in your absence. Contact us to learn more about our trusted hotel pet care services.

Adult Care

Our experienced caregivers provide reliable, personalized support for adults in need of assistance. Services include help with daily activities, medication reminders, and companionship, all tailored to ensure comfort, dignity, and well-being. With a commitment to quality care, our trained professionals adapt to each individual’s unique needs, offering dependable and compassionate support. Contact us to learn how we can assist your loved ones.

Travel Sitters & Companions

Our experienced travel companions provide reliable assistance for individuals and families, ensuring a smooth and stress-free travel experience. Whether accompanying children, assisting with trip planning, or providing support throughout the journey, we manage logistics such as transportation, accommodations, and activities with professionalism and care. Contact us to learn how our travel sitter services can enhance your travel experience.

Hotel Rates:

Hotel Child Sitting: $67.00 per hour/4 hour minimum - up to 3 children additional $5.00 per child/per hour after the 3rd child (max 4 children per caregiver, over 4 children require a second caregiver at the same per-hour rate / max 2 children under the age of 1 require a second caregiver)

Hotel Dog Walking: $67.00 per walk - up to 45 minute walk, rate based on up to 2 dogs - additional $5.00 per dog/per hour after 2 dogs-max 4 dogs per caregiver.

Hotel Dog Sitting: $67.00 per hour/3 hour minimum - up to 2 dogs - additional $5.00 per dog/per hour after 2 dogs-max 4 dogs per caregiver.

Hotel Cat Sitting: $67.00 per hour/3 hour minimum - up to 2 cats - additional $5.00 per cat/per hour after 2 cats - max 4 cats per caregiver.

Hotel Adult Care: $67.00 per hour minimum 5 hours - up to 1 adultConfirming Request: Once a request for care is confirmed with our care specialist, we email the sitter confirmation with the sitter's profile attached to the email provided and the credit card provided will be billed.

Same-Day Service: Sitting requests received less than 24 hours before the start time, will incur a $50.00 same-day booking surcharge.

Cancellation Policy: If cancellation is received less than 48 hours prior to the start date and time confirmed the client will be responsible and billed for the entire schedule of services confirmed. All hourly rates and transportation fees will be charged to the credit card provided. All cancellations received with more than 48 hours notice of the start date and time will receive a refund to the credit card provided.

Return Transportation Surcharge: The client will be billed $50.00 return car transportation if the caregiver works past 9:00 pm.

Holiday Rate: Holiday rates vary during our holiday season, which is in effect from November 1, 2025, through January 2, 2026. Due to high demand, we encourage you to contact our office as soon as possible to secure your booking reservation.

Please Note: Family Care Options holds the right to change the confirmed sitter and/or caregiver without notice in the event Family Care Options receives good information such as but not limited to the current health status of the confirmed sitter and/or caregiver. In which case, Family Care Options will make the necessary change of sitter and/or caregiver confirmed in the best interest of the family requesting care.

Method of Payment: All major credit cards accepted. All credit card orders require a credit card number, expiration date, security code, zip code, and email address to send the credit card receipt. There is a 4% charge for internet and telephone credit card orders.


Confirming Care: Upon confirming the care and schedule stated in the order form, we will email a confirmation confirming the services, and the confirmed schedule of services will be billed to the credit card provided. In the event the client and/or guest has additional services rendered past the said schedule confirmed, the client and/or guest will be billed for additional services rendered.

Our Caregivers are:

Each caregiver is personally interviewed by our company. We perform complete background reference checks and verify their qualifications.

Our fully vetted staff-background clearance & reference verification not only produce the most able, but also, most importantly, the safest care available in the care industry.

Minimum 3 years “hands on” experience & impeccable references ensure that our staffing are not only qualified, but are experts in their line of work.

All caregivers are CPR and First Aid Trained ensures our caregivers are prepared for an emergency. All pet caregivers are equipped with GPS trackers and waste removal supplies

Our caregivers are personally hand selected to match your needs and ensure that your home, family and furry family members will be in the most able hands.

All our caregivers speak English (many are bilingual). They arrive with age appropriate toys and games that enables the caregiver to interact and stimulate your child.

Hear From Our Clients

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Whether you need short-term care or ongoing assistance,

we’re here to ensure a stress-free experience.

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