Family Care Options

Hotel Services

Since 2002 Family Care Options has been the premier company to the guests of the "5 Star" hotels providing exceptional care and service throughout the United States. We are a fully licensed and insured caregiver company and a member of the New York City Hotel Concierge Association. Our staff is fully vetted , CPR & First Aid trained and highly experienced in their field of care. We offer complete care services meeting and exceeding the needs of the traveling family 24 hours a day, providing only qualified nannies, hotel sitters, travel sitters, dog walkers, dog sitters and private travel caregivers to assist children and pets when traveling or accompany them to their destination.

Some of Our Trusted Hotels

Our Promise To You

Personalize Service Your Way

Unlock a world of personalized care possibilities. At Family Care Options, we unveil a vibrant tapestry of professional caregivers, woven to precisely fit your family's unique needs and aspirations. Experience seamless support, crafted with compassion and expertise, to create a harmonious care journey for your loved one.

100% Happiness Guarantee

Happiness Delivered: We strive to exceed your expectations with every interaction. But if there's ever room for improvement, our 100% Happiness Guarantee ensures we'll keep working until you're completely satisfied.

Trusted Quality Service

Elevating the Standard of Care: Every member of our care specialist team is trained to the highest standards, ensuring you receive personalized service worthy of your trust.

Our Caregivers are:

Each caregiver is personally interviewed by our company. We perform complete background reference checks and verify their qualifications.

Our fully vetted staff-background clearance & reference verification not only produce the most able, but also, most importantly, the safest care available in the care industry.

Minimum 3 years “hands on” experience & impeccable references ensure that our staffing are not only qualified, but are experts in their line of work.

All caregivers are CPR and First Aid Trained ensures our caregivers are prepared for an emergency. All pet caregivers are equipped with GPS trackers and waste removal supplies

Our caregivers are personally hand selected to match your needs and ensure that your home, family and furry family members will be in the most able hands.

All our caregivers speak English (many are bilingual). They arrive with age appropriate toys and games that enables the caregiver to interact and stimulate your child.

Child Sitters

Looking for a trusted and reliable hotel child sitting service? Look no further than our agency! We offer top-notch child care services for families staying at hotels, so you can enjoy your stay worry-free. Our team of experienced and professional caregivers will take care of your children while you're away, providing them with the attention and care they need.

Our caregivers are there to assist children when traveling or accompany them as they arrive at their destination. We provide this service throughout the United States and abroad. Our goal is to be worldwide, and currently provide the service to The Ritz Carlton chain in New York, California and Florida.

So whether you're looking for someone to watch your kids while you're out exploring the city or just need a break for a few hours, we've got you covered. Contact us today to learn more about our hotel child care services!

Pet Sitters/Walkers

Looking for someone to take care of your pet while you're out on the town? Look no further than our hotel pet sitting and walking services! We will make sure your furry friend is well taken care of while you're away.

We offer fully vetted and experienced "private" pet caregivers to care for your pet while your normal care coverage is interrupted. Our pet caregivers only care for "one" family's pet at a time providing complete attention and care for your pet.

We offer a variety of services to choose from customizing the perfect day of exercising, feeding, walking, grooming, playing or just providing the attention and security of companionship when they are not in their normal surroundings. Our pet caregivers are pet lovers and are here to give your pet the comfort and love they need when you are away. Contact us today to learn more!

Travel Sitters & Companions

Looking for someone to travel with your loved ones? Look no further! Our travel sitters & companions are the perfect way to find a travel assistant who can help your family while traveling.

Whether you're looking for someone to assist your child on a trip, explore new places with, need an extra set of hands to help while you're traveling ,or someone to help you plan your dream vacation, our travel sitters & companions offer you peace of mind and assistance. We'll provide you with a professional travel sitter who shares your interests and who you can rely on to make your trip even more enjoyable. Our sitters are travel ready and flexible to accommodate various world wide destinations.

If you're planning a trip and don't have the time or energy to handle all the logistics yourself, we are here to help. We'll work with you to figure out all the details, from transportation and accommodation to activities and restaurants, so you can relax and enjoy your vacation.

We'll work with you to figure out all the details, from transportation and accommodation to activities and restaurants, so you can relax and enjoy your trip.

Hotel Rates:

Hotel Child Sitting: $67.00 per hour/4 hour minimum - up to 3 children additional $5.00 per child/per hour after the 3rd child (max 4 children per caregiver, over 4 children require a second caregiver at the same per-hour rate / max 2 children under the age of 1 require a second caregiver)

Hotel Dog Walking: $67.00 per walk - up to 45 minute walk, rate based on up to 2 dogs - additional $5.00 per dog/per hour after 2 dogs-max 4 dogs per caregiver.

Hotel Dog Sitting: $67.00 per hour/3 hour minimum - up to 2 dogs - additional $5.00 per dog/per hour after 2 dogs-max 4 dogs per caregiver.

Hotel Cat Sitting: $67.00 per hour/3 hour minimum - up to 2 cats - additional $5.00 per cat/per hour after 2 cats - max 4 cats per caregiver.

Hotel Adult Care: $67.00 per hour minimum 5 hours - up to 1 adultConfirming Request: Once a request for care is confirmed with our care specialist, we email the sitter confirmation with the sitter's profile attached to the email provided and the credit card provided will be billed.

Same-Day Service: Sitting requests received less than 24 hours before the start time, will incur a $50.00 same-day booking surcharge.

Cancellation Policy: If cancellation is received less than 48 hours prior to the start date and time confirmed the client will be responsible and billed for the entire schedule of services confirmed. All hourly rates and transportation fees will be charged to the credit card provided. All cancellations received with more than 48 hours notice of the start date and time will receive a refund to the credit card provided.

Return Transportation Surcharge: The client will be billed $50.00 return car transportation if the caregiver works past 9:00 pm.

Holiday Rate: Holiday rates vary during our holiday season, which is in effect from November 1, 2025, through January 2, 2026. Due to high demand, we encourage you to contact our office as soon as possible to secure your booking reservation.

Please Note: Family Care Options holds the right to change the confirmed sitter and/or caregiver without notice in the event Family Care Options receives good information such as but not limited to the current health status of the confirmed sitter and/or caregiver. In which case, Family Care Options will make the necessary change of sitter and/or caregiver confirmed in the best interest of the family requesting care.

Method of Payment: All major credit cards accepted. All credit card orders require a credit card number, expiration date, security code, zip code, and email address to send the credit card receipt. There is a 4% charge for internet and telephone credit card orders.


Confirming Care: Upon confirming the care and schedule stated in the order form, we will email a confirmation confirming the services, and the confirmed schedule of services will be billed to the credit card provided. In the event the client and/or guest has additional services rendered past the said schedule confirmed, the client and/or guest will be billed for additional services rendered.

Contact Us

New York, N.Y. 10019

Office Hours

Monday-Saturday 8:00am-8:00pm

Service Hours

24 hours/seven days a week

Office Closed

Christmas Day

Christmas Eve

New Year's Day

New Year's Eve

Thanksgiving Day

4th of July

Memorial Day

Labor Day

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